Client

Marriott International

EMEA

Challenges

Track food waste across multiple properties
Share best practices across properties
Translate data into policy

TARE in use

45 (across 36 hotels)

CREATING TANGIBLE CHANGE TOWARD SUSTAINABLE HOTEL PRACTICES

Marriott International Group has placed food waste at the core of its ESG strategy with Marriott’s Serve360 commitment.

After proving successful in multiple Marriott properties, KITRO became a preferred partner of the group in 2025.

Client

Marriott International

EMEA

Challenges

Track food waste across multiple properties
Share best practices across properties
Translate data into policy

TARE in use

45 (across 36 hotels)

CREATING TANGIBLE CHANGE TOWARD SUSTAINABLE HOTEL PRACTICES

Marriott International Group has placed food waste at the core of its ESG strategy with Marriott’s Serve360 commitment.

After proving successful in multiple Marriott properties, KITRO became a preferred partner of the group in 2025.

Client

Marriott International

EMEA

Challenges

Track food waste across multiple properties
Share best practices across properties
Translate data into policy

TARE in use

45 (across 36 hotels)

CREATING TANGIBLE CHANGE TOWARD SUSTAINABLE HOTEL PRACTICES

Marriott International Group has placed food waste at the core of its ESG strategy with Marriott’s Serve360 commitment.

After proving successful in multiple Marriott properties, KITRO became a preferred partner of the group in 2025.

BACKGROUND

GOAL TO CUT food
waste by 50%

Marriott International has set an ambitious global goal to cut food waste by 50%, reflecting its strong commitment to sustainability and responsible hospitality.

With thousands of meals prepared daily across its properties, tackling food waste is both a challenge and an opportunity to make a real impact. By leveraging innovative solutions like KITRO, Marriott is able to measure, understand, and reduce waste, turning data into action and driving meaningful change across its hotels.

BACKGROUND

GOAL TO CUT food
waste by 50%

Marriott International has set an ambitious global goal to cut food waste by 50%, reflecting its strong commitment to sustainability and responsible hospitality.

With thousands of meals prepared daily across its properties, tackling food waste is both a challenge and an opportunity to make a real impact. By leveraging innovative solutions like KITRO, Marriott is able to measure, understand, and reduce waste, turning data into action and driving meaningful change across its hotels.

BACKGROUND

GOAL TO CUT food
waste by 50%

Marriott International has set an ambitious global goal to cut food waste by 50%, reflecting its strong commitment to sustainability and responsible hospitality.

With thousands of meals prepared daily across its properties, tackling food waste is both a challenge and an opportunity to make a real impact. By leveraging innovative solutions like KITRO, Marriott is able to measure, understand, and reduce waste, turning data into action and driving meaningful change across its hotels.

BROCCOLI

weight:

source:

time:

276

gr

plate waste

13

:

07

PARTNERING WITH KITRO
ALLOWED MARRIOTT INTERNATIONAL TO

Track waste across multiple properties

Having the same solution for waste measurement in different hotels allowed for granular reporting at both property & HQ level.

Share best practices across properties

KITRO is an easy solution that is quickly adopted by the team’s onsite, and their food waste experts can proactively share what works among participating hotels.

Translate data into policy

KITRO can be implemented without straff training, but it supports coaching for food waste awareness, as well as SOP and purchasing adjustments.

BROCCOLI

weight:

source:

time:

276

gr

plate waste

13

:

07

PARTNERING WITH KITRO
ALLOWED MARRIOTT INTERNATIONAL TO

Track waste across multiple properties

Having the same solution for waste measurement in different hotels allowed for granular reporting at both property & HQ level.

Share best practices across properties

KITRO is an easy solution that is quickly adopted by the team’s onsite, and their food waste experts can proactively share what works among participating hotels.

Translate data into policy

KITRO can be implemented without straff training, but it supports coaching for food waste awareness, as well as SOP and purchasing adjustments.

BROCCOLI

weight:

source:

time:

276

gr

plate waste

13

:

07

PARTNERING WITH KITRO
ALLOWED MARRIOTT INTERNATIONAL TO

Track waste across multiple properties

Having the same solution for waste measurement in different hotels allowed for granular reporting at both property & HQ level.

Share best practices across properties

KITRO is an easy solution that is quickly adopted by the team’s onsite, and their food waste experts can proactively share what works among participating hotels.

Translate data into policy

KITRO can be implemented without straff training, but it supports coaching for food waste awareness, as well as SOP and purchasing adjustments.

IMPACT

ANNUAL RESULTS
PER PROPERTY

DATA IS THE AVERAGE OF 3 PROPERTIES
MEASURING FOR OVER 12 MONTHS

22%
EDIBLE WASTE REDUCTION
27,390
COST SAVINGS
1,096h/year
TIME SAVED
101%
ROI

IMPACT

ANNUAL RESULTS
PER PROPERTY

DATA IS THE AVERAGE OF 3 PROPERTIES
MEASURING FOR OVER 12 MONTHS

22%
EDIBLE WASTE REDUCTION
27,390
COST SAVINGS
1,096h/year
TIME SAVED
101%
ROI

IMPACT

ANNUAL RESULTS
PER PROPERTY

DATA IS THE AVERAGE OF 3 PROPERTIES
MEASURING FOR OVER 12 MONTHS

22%
EDIBLE WASTE REDUCTION
27,390
COST SAVINGS
1,096h/year
TIME SAVED
101%
ROI

TESTIMONIAL

WHAT MARRIOTT
IS SAYING

“KITRO is a plug and play with very little effort for training and understanding. It‘s actually self-explanatory, and that‘s the beauty of it. It has helped me to better measure food waste and to better understand it. I get my monthly dashboard and can analyze results with my employees and define additional activities.”

General Manager at Zürich Marriott Hotel

Daniel Lehmann

TESTIMONIAL

WHAT MARRIOTT
IS SAYING

“KITRO is a plug and play with very little effort for training and understanding. It‘s actually self-explanatory, and that‘s the beauty of it. It has helped me to better measure food waste and to better understand it. I get my monthly dashboard and can analyze results with my employees and define additional activities.”

General Manager at Zürich Marriott Hotel

Daniel Lehmann

TESTIMONIAL

WHAT MARRIOTT
IS SAYING

“KITRO is a plug and play with very little effort for training and understanding. It‘s actually self-explanatory, and that‘s the beauty of it. It has helped me to better measure food waste and to better understand it. I get my monthly dashboard and can analyze results with my employees and define additional activities.”

General Manager at Zürich Marriott Hotel

Daniel Lehmann

TESTIMONIAL

WHAT MARRIOTT
IS SAYING

“KITRO is a plug and play with very little effort for training and understanding. It‘s actually self-explanatory, and that‘s the beauty of it. It has helped me to better measure food waste and to better understand it. I get my monthly dashboard and can analyze results with my employees and define additional activities.”

General Manager at Zürich Marriott Hotel

Daniel Lehmann

Client

Zürich Marriott Hotel

Switzerland

Challenges

Cut food waste by 50%
Manage food waste with reliable data
Adapt to constant changes in staff and guest behavior

TARE in use

5

Customer spotlight

How zurich marriott hotel
benefits from


using kitro

The Zurich Marriott Hotel is a 5-star property located along the Limmat River in central Zurich, just a short walk from the main train station and the historic Old Town.

Client

Zürich Marriott Hotel

Switzerland

Challenges

Cut food waste by 50%
Manage food waste with reliable data
Adapt to constant changes in staff and guest behavior

TARE in use

5

Customer spotlight

How zurich marriott hotel
benefits from


using kitro

The Zurich Marriott Hotel is a 5-star property located along the Limmat River in central Zurich, just a short walk from the main train station and the historic Old Town.

Client

Zürich Marriott Hotel

Switzerland

Challenges

Cut food waste by 50%
Manage food waste with reliable data
Adapt to constant changes in staff and guest behavior

TARE in use

5

Customer spotlight

How zurich marriott hotel
benefits from


using kitro

The Zurich Marriott Hotel is a 5-star property located along the Limmat River in central Zurich, just a short walk from the main train station and the historic Old Town.

BACKGROUND

managing food waste 


was a challenge

The hotel offers 266 modern guest rooms and suites. Dining options include the eCHo Restaurant, serving Swiss cuisine, the White Elephant Restaurant, offering Thai specialties, and the Lenox Bar with an adjacent cigar lounge.





With over 40 employees working in the kitchen and 220'000 meals served each year, managing food waste was a big challenge.

BACKGROUND

managing food waste 


was a challenge

The hotel offers 266 modern guest rooms and suites. Dining options include the eCHo Restaurant, serving Swiss cuisine, the White Elephant Restaurant, offering Thai specialties, and the Lenox Bar with an adjacent cigar lounge.





With over 40 employees working in the kitchen and 220'000 meals served each year, managing food waste was a big challenge.

BACKGROUND

managing food waste 


was a challenge

The hotel offers 266 modern guest rooms and suites. Dining options include the eCHo Restaurant, serving Swiss cuisine, the White Elephant Restaurant, offering Thai specialties, and the Lenox Bar with an adjacent cigar lounge.





With over 40 employees working in the kitchen and 220'000 meals served each year, managing food waste was a big challenge.

IMPACT

ANNUAL RESULTS
25%
EDIBLE WASTE REDUCTION
40,720
COST SAVINGS
1,168h/year
TIME SAVED

IMPACT

ANNUAL RESULTS
25%
EDIBLE WASTE REDUCTION
40,720
COST SAVINGS
1,168h/year
TIME SAVED

IMPACT

ANNUAL RESULTS
25%
EDIBLE WASTE REDUCTION
40,720
COST SAVINGS
1,168h/year
TIME SAVED

TESTIMONIAL

SOME WORDS FROM THE TEAM

“Since we started working with KITRO, in the first 10-11 months we have reduced food waste by 18% which is more than positive.”

Mauricio Muñoz – Executive Chef – Zurich Marriott Hotel

Executive Chef

Mauricio Muñoz

“KITRO has provided us with precise data on the type, quantity and time of food waste – information that we previously lacked completely and which now helps us to take targeted measures.”

Director of F&B Operations

Frank Brabant

TESTIMONIAL

SOME WORDS FROM THE TEAM

“Since we started working with KITRO, in the first 10-11 months we have reduced food waste by 18% which is more than positive.”

Mauricio Muñoz – Executive Chef – Zurich Marriott Hotel

Executive Chef

Mauricio Muñoz

“KITRO has provided us with precise data on the type, quantity and time of food waste – information that we previously lacked completely and which now helps us to take targeted measures.”

Director of F&B Operations

Frank Brabant

TESTIMONIAL

SOME WORDS FROM THE TEAM

“Since we started working with KITRO, in the first 10-11 months we have reduced food waste by 18% which is more than positive.”

Mauricio Muñoz – Executive Chef – Zurich Marriott Hotel

Executive Chef

Mauricio Muñoz

“KITRO has provided us with precise data on the type, quantity and time of food waste – information that we previously lacked completely and which now helps us to take targeted measures.”

Director of F&B Operations

Frank Brabant

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By subscribing you agree to our Privacy Policy and provide consent to receive updates from KITRO.

© 2025 KITRO All rights reserved