Logistics Assistant

Logistics

Germany or Remote in the EU

Start date: Q2

At KITRO, our mission is to harness the power of technology to restore the true value of food and support the hospitality industry in promoting the sustainable use of food. We are KITRONs—a diverse international team of hospitality experts, innovators, coders, and sales professionals. Initially, our goal was to reduce daily food waste by recording, analyzing, and making it actionable. Today, we have deployed our solution globally, combining hardware, cloud software, and artificial intelligence to help reduce food waste for a broad range of clients—from hotels and restaurants to medical centers and cruise ships.

With a growing customer base, we are now looking to complement our team with a driven, positive, and open-minded individual to join our Customer Success team. As a Food Waste Consultant / Customer Success Representative, you’ll play a key role in managing customer relationships, ensuring successful implementation, and supporting clients in their food waste reduction journey.

Your Position

The Logistics Assistant ensures that KITRO devices, spare parts, and accessories are received, stored, and shipped accurately and on time to hospitality customers and partners. This role supports the operations and customer success teams so installations and replacements can happen with minimal downtime for our clients.

Responsibilities

Planning and setup of international or national shipping activities
Independently handle any tasks related to order fulfillments, material orders, logistics, import and export activities and record correctly in internal system (currently jira board or later in inventory management system)
Admin support with preparation of related documents such as Purchase Orders, Order Confirmations, Invoices, etc.
Bookkeeping support with reconciliation of transactions

Skills & Qualifications

High level of verbal and written communication in English and German
Ability to work independently, accurately and get things done efficiently
Strong attention to detail and proper documentation
A positive attitude with a strong capability for self-driven continuous learning and improvement
Experience with Odoo or other ERP systems

What We Offer

A dynamic, action-oriented work environment where you can make a real impact on food waste reduction.
The chance to work with a passionate, innovative team that values experimentation, learning, and continuous improvement.
Opportunities for personal growth and professional development within a purpose-driven company.
A supportive and open-minded team culture, where every voice is heard, and we celebrate our successes (and learn from our failures) together.

How to Apply

We'd love to learn who you are and why you would like to join our team. Therefore, please prepare your CV and a two-minute video using Loom introducing yourself and why you want to join KITRO. Please send your complete application including your CV, Loom video and the name of the position you are applying for to talent@kitro.ch.

Next Steps

Once we’ve received your complete application, allow us a few days to review it and get back to you.

Screening call with HR
Technical Assignment
Interview with the Logistics Lead
Final value alignment with HR

We’re excited to see how you can help KITRO continue to reduce food waste and make a lasting impact in the hospitality industry. We look forward to seeing how you can contribute to KITRO’s mission of reducing food waste and promoting sustainability in the foodservice industry!

Location: In Germany or Remote in EU
Start Date: Q2
Duration: 80%, Permanent
Requirement: English and German (Fluent)
Salary: 35k

DIRECT LINKS

CONTACT

Hermetschloostrasse 77
8048 Zürich
Switzerland

Book a call

info@kitro.ch