Growth and CRM Manager
Marketing
Germany or Remote in Europe
Start date: December 1st
Your Position
We're seeking a strategic Growth & CRM Manager to be a crucial sparring partner to our Brand & Content Manager, driving data-informed audience segmentation and targeting that delivers the right content to the right person. In this role, you'll own our CRM platforms and customer analytics, uncovering insights that fuel marketing effectiveness and customer growth. Working closely with marketing, sales, and product teams, you'll translate customer behavior patterns into actionable recommendations that optimize our campaigns and strengthen relationships in the hospitality tech and sustainability space. If you're passionate about turning data into impact and partnering with creative teams to drive meaningful business outcomes, this is the role for you.
Responsibilities
Execution of campaigns with clear goals for lead generation
Performance marketing expertise
Content creation for ads (with support of our UX Designer)
Reporting on campaign performance, customer segmentation metrics, and CRM analytics
Advanced proficiency with CRM platforms and customer data management tools
Strong analytical and data visualization skills to translate complex datasets into actionable insights
Experience with audience segmentation, targeting, and personalization strategies
Skills & Qualifications
3+ years of experience in Growth and CRM management
Languages: Fluent English and German or Spanish a big plus
Great project management skills, great communicator
Independence, proactivitty, taking ownership and curiosity to improve processes
Experience with performance marketing tools (GA, Meta, Linkedin etc.), GTM etc
Experience using Hubspot
What we offer
A hands-on, impact-driven role where your work directly shapes the future of the company
A startup culture that’s serious about results but we don't forget celebrate progress, laugh often, and learn fast
Quarterly team meetups at our Zurich HQ to reconnect, align, and enjoy real face time with all our colleagues
A collaborative, purpose-driven team that values trust, transparency, and learning from mistakes (as long as we don’t repeat them)
Your turn! How to apply
We'd love to learn who you are and why you would like to join our team. Therefore, please upload your CV and a two-minute video using Loom introducing yourself and why you want to join KITRO HERE!! Feel free to get creative!
Next Steps
Once we've received your complete application allow for a few days for us to review it and get back to you.
Submit a 1-2min Loom video along with your CV.
Screening call with HR
Technical assignment
Technical call with Jessica
Personality and value alignment test
Final interview
Summary
Location: Germany or remote in Europe
Start date: December 1st
Duration: Unlimited contract, Full-Time
Language: Fluent in English, and German or Spanish is a plus